- +44 203 941 4400
- enquiries@singlesource-ict.co.uk
- Mon - Fri: 8:30 - 17:30 GMT
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Internet Connectivity
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Managed Printing
Our managed IT support services are aimed at London based small and medium sized businesses, we focus on keeping your IT systems in a healthy state, available and secure.
Why choose Single Source ICT?
Our belief is that by successfully delivering a full range of services, we assist your business to meet its growth plans and business objectives through strategic technology planning. The strong partnership we have with our clients ensures not only their success, but in-turn our success too.
NETWORK STANDARDIZATION
This is done to ensure that your network is following best practices, where it is not we highlight these and indicate the potential risks if left un checked. We do this on a quarterly basis.
PROACTIVE TECHNOLOGY MANAGEMENT
We assess the re-occurring issues and suggest resolutions to fix the underlying problem.
VIRTUAL CIO
We understand your business, the challenges you face, your competitors, what you are looking to achieve and formulate a technology strategy to best meet these objectives.
24/7 SUPPORT
We are located approximately 1 hour from you we would be able to be on site well within a 4-hour expected time frame, should there ever be an emergency that we were unable to deal with remotely.
Our outstanding support stats
We offer 24/7 support and monitoring, so if there is any problem on the core network we will resolve it OOH at no additional cost, because of the monitoring tool we use we often are fixing issues before the users are even aware of the problem! Below are the stats we have been achieving for the past 24 months.
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Acknowledge Emails Within 4 Hours
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Acknowledge Tickets Within 4 Hours
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Answer Chats Within 2 Minutes
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Work On Server Down Within 15 Minutes
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About
Where we differ from the vast majority of other support companies is we get to know your business; what your USP’s are and how you compete in your market place including what makes (or will make) your business successful.