Secured and Reliable Partner
IT Services – from Hardware to Hosting
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We know that companies are constantly managing the demands of business growth while coping with continuous changes in the technology landscape. We’re here to help improve your productivity and accelerate your business growth. Our managed IT support services are aimed at London based small and medium sized businesses, we focus on keeping your IT systems in a healthy state, available and secure. So that you can focus on expanding your business, managing costs and increasing revenues. We know there is only one way to provide this managed service effectively and that is to provide all the Components IT support is made up of and not leave any out – the Single Source of ICT!

IT Support

If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Are you leaving IT to chance?

Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.

With Single Source’s Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.

Our Help Desk supports:

  • Microsoft and Apple desktop operating systems
  • Thin clients and virtual desktop infrastructure (VDI)
  • Hardware and network troubleshooting
  • User administration
  • Virus and malware infections
  • Microsoft Office and leading third-party applications
  • E-mail applications and Web browsers
  • Mobile phones and tablets
  • Desktop performance problems
  • Printer installation and support

Mobile Device Management

Smartphones and tablets continue to flood the workplace, and businesses everywhere are racing to appropriately regulate and manage these mobile devices. To support today’s bring-your-own-device (BYOD) movement, you’ll need a mobile device management (MDM) solution that keeps your employees happy – and keeps you in control.

Single Source’s Mobile Device Management is an affordable, easy-to-use cloud platform containing all of the essential functionality for end-to-end management of today’s mobile devices, including iPhones, iPads, Androids, Kindle Fire devices, Windows Phones and BlackBerry smartphones.

With MDM, you can provide users with fast and secure access to corporate data from their personal devices. And with the industry’s broadest device support, intuitive workflows, simplified deployment options, and advanced management and security features, we make BYOD simple.

vCIO

We get to know your business; what your USP’s are and how you compete in your market place including what makes (or will make) your business successful. Then using our expertise of the technology landscape match the appropriate technology wrap to ensure that your business achieves these goals in the most efficient and cost effective manner. We have quarterly business review meetings to ensure that we are remaining on track to deliver and continue to plan for the future and adapt to any possible changes within the business. These planning sessions are also used to ensure that you are aligned with best practice measures too – making sure your network remains healthy.Our existing clients see the value of having a technology partner who knows their business and helps to plan for their success.

Projects

We have rolled out many IT projects – from moving and setting up new offices to new bars and restaurants – and the key to delivering a project on time and with the desired end result is focus. Your team needs to be assured that the project will run without interrupting the day-to-day business.

We determine the project scope and focus of your IT needs and your business goals before presenting a business case for all of our recommendations. We then follow a best practice framework to deliver your IT solutions. Our way of working delivers clarity to your IT projects through clear communication, which leads to the expected results being delivered on time and on budget, and gives confidence to our clients. Skills like scheduling, using resources, communication and planning are just as key to the success of large IT projects as technical skill and knowledge, and underpin all of our projects.

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About

Where we differ from the vast majority of other support companies is we get to know your business; what your USP’s are and how you compete in your market place including what makes (or will make) your business successful.